FEATURED NEWS
By Liz Miller, Chief Marketing Officer (CMO) Council
For insurers to maximize digital opportunities, marketing and IT leaders must collaborate to create an integrated digital marketing and technology road map, says Liz Miller, CMO Council.
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"Consumers are seeking fast, reliable, and predictable access to services and experiences they initiate using their mobile devices," noted Liz Miller, Vice President of Marketing Programs for the CMO Council, which represents 6,000 senior marketers controlling some $300 billion in aggregated annual spend. "While they can’t live without their mobile devices, they certainly aren’t hesitant to vocalize their dissatisfactions and express their freedom of choice in selecting another service provider."
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