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About Us / Leadership

GlobalFluency's senior leadership team includes a wide range of talents and expertise. If a team is the sum of all of its parts, we are a combination of rugby players, journalists, architects, South African, Russian, Aussie and a couple of Californians for good measure. All of these backgrounds make for a truly global, diverse and knowledgeable team that helps steer the strategic and highly creative vision at GlobalFluency. We have got a lot of great stories to tell, so we hope you connect with us to learn a bit more about what makes GlobalFluency tick.

senior management

Donovan Neale-May, President

Neale-May serves as President and Managing Partner of GlobalFluency, Inc., the leader in Intelligent Market Engagement™, with 70 offices in more than 40 countries. He has been managing and running his respected multi-channel marketing and perception management business since 1987, operating from the company's Silicon Valley and New York offices. Neale-May is also the founder and Executive Director of the Chief Marketing Officer (CMO) Council, the Business Performance Innovation (BPI) Network and the SABLE Accelerator.

Read more about Donovan »

Dave Murray, Executive Vice President

Murray has more than 30 years of diversified communications and marketing experience, including more than 20 years of consulting with technology-driven businesses in the Silicon Valley and around the world. Murray joined the agency in 1987, currently manages client services and is the Executive Vice President of Programs for the Business Performance Innovation (BPI) Network. He consults with clients, develops creative brand platforms and drives successful authority leadership and Intelligent Marketing Engagement (IME) campaigns. Murray has a strong background in product, service and corporate marketing for high technology, marketing solutions, Internet and professional services companies, as well as in investor relations, crisis containment, community affairs and government relations. The Wisconsin native began his career as a journalist and was City Editor for a major daily newspaper in the San Francisco Bay Area. He also served as a Vice President of Financial Communications at Wells Fargo Bank, managing communications issues around one of the largest banking acquisitions in history (Crocker Bank).

Liz Miller, Senior Vice President

Miller’s career spans more than 20 years in marketing, sports and entertainment, retail, health, beauty and personal care. Miller has extensive experience in marketing strategy, content development, media relations, marketing communications, brand building, market research, event planning and large-scale event production. With GlobalFluency, Miller oversees the Affinity Network Group, with primary responsibility for the operations of the Chief Marketing Officer Council and the operations of the Creative and Interactive Services Group. Miller’s career began in sports and entertainment, with stints in professional soccer and boxing. She later transitioned to a position with a marketing and process management consultancy in the Silicon Valley. Miller also served as the Director of Marketing and Public Relations at Jan Marini Skin Research, an industry-leading professional skin care brand. A Los Angeles-native, Miller currently resides in San Jose, California, and will happily send you photos of her two Akitas, Sachi and Mari.

Bryan DeRose, Vice President, Business Development

DeRose brings more than 14 years of direct and channel sales and business development experience in the technology, telecom, professional services and manufacturing verticals to his current role at GlobalFluency. As the Vice President of Business Development, DeRose leads global sponsorship and partnership activities for GlobalFluency’s affinity networks, including the Chief Marketing Officer (CMO) Council, the Business Performance Innovation (BPI) Network, and the Coalition to Leverage and Optimize Sales Effectiveness (CLOSE). A graduate of California Polytechnic State University–San Luis Obispo, DeRose began his career with NetBuy, a early leader in B2B electronic component and computer produce exchange, before joining AeA (now TechAmerica), the technology industry’s largest advocacy organization. His dog, Heidi Sue, serves as the official mascot and guardian of GlobalFluency’s San Jose headquarters.

Natalie Fleisher, Creative Director

Fleisher leads the graphic, creative and interactive strategy for GlobalFluency’s Creative and Interactive Services team and plays an integral role in building and re-imagining corporate identities, web destinations and market communications. She holds a PhD in architecture and has a passion for fine art and oil painting. Russian-born, Fleisher has helped assemble and orchestrate a world-class creative team at GlobalFluency, directing the creative vision for a wide range of websites, brand identities and campaigns. Prior to GlobalFluency, she served as Marketing Director at CEBM, Inc., and Cardinal Technology. Before launching her career as a graphic designer, she worked as a professional architect and researcher for architectural companies in Russia, Israel and the United States. An avid skier, Fleisher earned her PhD in architecture at the Russian Research and Design Institute of Dwelling. She currently lives in the Bay Area, making as many trips to the slopes of Lake Tahoe as her schedule allows.

Kevin Sugarman, Director, Media Relations

Kevin Sugarman is a PR pro with a decade of agency experience. In his role as Director of Media Relations, Sugarman focuses on team management, customer program development, digital and social media, and program planning. Sugarman excels in story placement and has a track record of securing coverage in top-tier publications in both the business and trade press. His experience crosses both the consumer and technology markets, and he has deep experience in many industries, including mobile, ad-marketing, telecommunications, enterprise, legal software, BPM, ERP, cloud and SaaS solutions. He has a BS in mass communications with an emphasis in public relations from San Jose State University. As a newly minted and first-time father, Sugarman will gladly share photos of the little girl who he firmly believes is the “cutest in the world.”

Mary Anne Hensley, Director, Content & Marketing Programs

Hensley brings her background in both consumer and custom publishing to her role as Director of Content and Marketing Programs. She began her career at Buckaroo Communications, where she managed the editorial and production processes for multiple auto magazine titles. She then transitioned to custom publishing and served as Senior Managing Editor for True North Customer Media, editing and overseeing 20 custom magazine titles spanning health care and finance, including First Tennessee Bank's Meridian magazine. In this role, she excelled in helping marketers in health care and finance reach consumers through relevant, targeted information catered to various stages of the customer journey. In 2011, she began working for the CMO Council—the sister organization to GlobalFluency—in her role as Content Marketing Manager and currently serves as the Director of Content and Marketing Programs. Hensley writes and edits content for reports, white papers, websites, microsites and e-newsletters, in addition to launching and overseeing production for PeerSphere, the CMO Council's quarterly e-journal. She also works on the client side by managing marketing research initiatives that delve into the latest issues and challenges in marketing to help both B2C and B2B marketers hone their strategies and deliver meaningful value to their clients through thought leadership. Born and raised in Tennessee, she resides in Sunnyvale, California, with her husband and their two dogs, Baxter and Reese.

Tom Murphy, Editorial Director

Tom Murphy is the editorial director of the BPI Network (www.bpinetwork.org) and the primary content producer for the BPI Network’s Transform to Better Perform campaign (www.transformbiz.org). He is a veteran writer, editor and manager who has led editorial teams at The Associated Press, Bloomberg News, RedHerring.com, MarketWatch.com, Montgomery Research, infoUSA.com and other top organizations. He has covered technology exhaustively since the early 1980s, including enterprise computing, digital marketing, analytics, SaaS, mobile,cloud, datacenters, interactivity, semiconductors and a wide array of B2C technologies.  Tom served as Editor in Chief at 10 online technology communities, driving strategies that balanced the needs of readers, sponsors and publishers. He’s also well versed in finance, having written more than 2,000 stories on economics, investment, venture capital, M&A, debt and other topics. Over the past two decades, his voice has been heard by millions through interviews and reports on CNBC, ZDTV, Bloomberg Radio, global webinars and other channels. Tom is author of “Web Rules: How the Internet is Changing the Way Consumers Make Choices,” a book that predicted in 2000 the customer-centric marketplace of 2015 – and the golden age of the customer in the 2020s.  Tom also serves the community as Executive Director of Newswire21.org, an award-winning profit with 900-plus professional members that serves as a new media laboratory in Northern California

Rowan Philp, Senior Editor

Rowan Philp is Senior Editor at Global Fluency responsible for producing web content, research reports and press materials the BPI Network, CauseTech.net, CMO Council, SABLE Accelerator and GlobalFluency clients. In this role, he is responsible for conducting interviews with key innovation executives and change-agents in order to provide unique stories, case studies, and strategy proposals used in the BPI Network's content and thought leadership programs. Philp's career spans 20 years, during which time he has produced some 4,000 articles. He is a multiple award-winning writer, news editor, journalism coach and foreign correspondent, who has covered conflict, business, health, science, news, and foreign policy in 27 countries. Previously, he was the Chief Reporter for Africa's leading newspaper – the Sunday Times of South Africa – for a decade. This period was book-ended by fellowships at the Washington Post and at Harvard and MIT.   

Monica Noriega, Financial Controller

Responsible for financial accounting and office operations at GlobalFluency.  Monica has more than 14 years’ experience in financial accounting and office management.  Has been part of the GlobalFluency team for more than a decade.  Previously held Financial Accounting Manager position with Associated CAD Services.  Monica is a Mexico native, but has spent most of her life in the Bay Area.  Graduate from University of Phoenix.  Loves to work with non-profit organizations and give back to her community currently holds Event Co-Chair position with Relay for Life of Newark, CA with the American Cancer Society.

Heidi Sue, Chief Entertainment Officer

Heidi Sue has patrolled the halls of GlobalFluency for more than three years and proves that the breed standard for the Miniature Schnauzer—namely that the breed can be spunky yet aloof—is absolutely true. Partial to kibble and raw-hide chews, Heidi Sue oversees all forms of entertainment and facility security. An expert squirrel spotter, Heidi Sue enjoys taking team members for walks and sharing meals with others. She can often be found inspecting the grounds from her second floor corner office, keeping track of all employee comings and goings, and closely monitoring activity, especially around lunchtime. Heidi Sue believes she leads weekly team meetings with her two-legged team, outlining walk itineraries, snack schedules and CMO Council program updates…although she rarely seems interested in the operations of the affinity network unless bacon is being discussed or eaten during the meeting.